Amazon Food Delivery Service Launched in India, Rollout Begins in Bengaluru

Amazon Food has debuted in India as Amazon’s answer to Swiggy and Zomato. The new food delivery service by the US e-commerce giant has initially been started in Bengaluru to allow customers order prepared food from local restaurants and cloud kitchens. Amazon has constructed its proprietary hygiene certification bar, which is important as people are avoiding food deliveries to a large extent due to the growing coronavirus outbreak in the country. The company has also claimed that it is “adhering to the highest standards of safety” to convince people to use its platform even during the pandemic.

An Amazon spokesperson said in a statement that the company has started its food delivery service on the basis of customer feedback. The new service is also aimed to help local businesses, especially restaurants that are facing hardships due to the national lockdown that has restricted restaurants from serving food at their locations.

“We are launching Amazon Food in select Bengaluru pin codes allowing customers to order from handpicked local restaurants and cloud kitchens that pass our high hygiene certification bar,” the spokesperson said in a statement emailed to Gadgets 360. “We are adhering to the highest standards of safety to ensure our customers remain safe while having a delightful experience.”

Amazon is yet to provide clarity on the supported pin codes and its criteria to select restaurants and cloud kitchens.

A report back in February mentioned that Amazon was planning to launch its food delivery service in the country. Some sources familiar with the development told Gadgets 360 that there was some delay due to the lockdown that the government imposed in March to limit the coronavirus outbreak.

Eligible customers have started getting the dedicated Amazon Food store on their existing Amazon app to order food online. The experience is in line with what is there on Swiggy and Zomato.

Tougher time for Swiggy and Zomato?
Amazon’s entrance in the food delivery space in India will make the competition tougher for Swiggy and Zomato. The two companies were settling into a duopoly after the exit of Uber Eats in January, when Zomato acquired Uber’s food delivery business in the country. But both Swiggy and Zomato recently laid off some of their existing staff to overcome the revenue loss they faced due to the COVID-19 situation. With deep pocketed competition like Amazon coming into the space, the challenge will only increase for the homegrown delivery leaders.

How are we staying sane during this Coronavirus lockdown? We discussed this on Orbital, our weekly technology podcast, which you can subscribe to via Apple Podcasts or RSS, download the episode, or just hit the play button below.

For the latest tech news and reviews, follow Gadgets 360 on Twitter, Facebook, and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel.

Jagmeet Singh
Jagmeet Singh writes about consumer technology for Gadgets 360, out of New Delhi. Jagmeet is a senior reporter for Gadgets 360, and has frequently written about apps, computer security, Internet services, and telecom developments. Jagmeet is available on Twitter at @JagmeetS13 or Email at [email protected]. Please send in your leads and tips.

Zomato Revises Reviews and Ratings System, Will Show Separate Delivery and Dining Ratings

Related Stories

Source link

Latest articles

The president of the French National Union of Professional Footballers Philippe Piat said that leagues which will start again are "betting on the...
Read more

West Bengal thanks Centre for Cyclone Amphan relief support; work on restoring power in full swing

Image Source : PTI A bus ransacked by a fallen tree in the wake of Cyclone Amphan affecting the coastal parts...
Read more

Akshay Kumar, R Balki shoot for coronavirus awareness campaign at Mumbai studio

Image Source : INSTAGRAM/ AKSHAYKUMAR According to pictures and videos doing the rounds from the sets, the crew had to pass...
Read more

Kunal Khemu turns 37: Daughter Inaaya sings birthday song, Kareena Kapoor shares throwback pic

Image Source : INSTAGRAM Kunal Khemu turns 37: Daughter Inaaya sings birthday song, Kareena Kapoor shares throwback pic Kunal Kemmu,...
Read more

Related articles

Leave a reply

Please enter your comment!
Please enter your name here